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21 Records Found Displaying record 1 to 15 out of 21 search results   
 
Title: Instrument Communications Error in Paintmaker or Datacolor Paint in Retail
Generation of an Instrument Communications error during calibration occurs when the instrument is not physically connected to the correct port, connected to the PC at all or turned off.  First, check ... Read More
Author: Datacolor Created On: 24 Mar, 2009 Accessed: 10015 times

Title: Invalid White Tile Measurement. Wrong tile? (DF-100) in Retail

Make sure spectro is connected to com 1 and turned on. If you just received your instrument back from repair, make sure you have switched the loaner instrument out for the returned instrument ... Read More

Author: Datacolor Created On: 24 Mar, 2009 Accessed: 9810 times

Title: Error 23021: Communication to instrument failed! Please check power and connection. in Spectrophotometers

Cause:

User inadvertently used Fluorescent tile during calibration instead of White ceramic tile.

Solution:

Calibrate the instrument with the correct White tile.

... Read More
Author: Datacolor Created On: 20 Dec, 2010 Accessed: 9467 times

Title: I have a problem with instrument calibration or communication, or I get the following error "component error return the following transfer error will now abort media name data component df in Retail
Exit all applications
Delete the file c:\Paintmkr\spectro.   (this is a file named "spectro", not a folder named spectro.)
Restart windows.
Install instrument drivers by insert ... Read More
Author: Created On: 11 Mar, 2009 Accessed: 9075 times

Title: This control NoSpec.Dll does not support a measurement device. in Retail

The spectrophotometer control has not been properly installed on this machine when booting Paintmaker.

Make sure the instrument is connected to com1 and turned on. If you just got your ... Read More

Author: Datacolor Created On: 1 Apr, 2009 Accessed: 8559 times

Title: How do I install new white tile calibration data in Datacolor Paint? in Retail

If you have received a new white tile and data after an instrument was repaired, please see attached instructions for replacing the white tile ... Read More

Author: Datacolor Created On: 22 Sep, 2010 Accessed: 8445 times

Title: I don’t have a floppy disk drive or my calibration data is on another source (CD, Flash Drive, Network, etc.) in Retail

When installing a Dataflash instrument and calibration data when no floppy drive is available on your PC, do the following.

Insert the Paintmaker installation CD.

When prompt ... Read More

Author: Datacolor Created On: 24 Mar, 2009 Accessed: 8210 times

Title: During the Back trap calibration, the instrument does not flash and the software quickly asks for the White tile. in Spectrophotometers

Cause:

The instrument does not communicate with the PC, the instrument goes automatically on Simulus mode.

Solutions:

Check the cable,

Restart the instrument,

... Read More
Author: Datacolor Created On: 18 Feb, 2010 Accessed: 8055 times

Title: UV calibration sometimes gives negative whiteness values. in Datacolor Tools

Problem in the instrument driver.  Contact your local Datacolor support office for the latest version of instrument drivers. 

... Read More
Author: Datacolor Created On: 25 Mar, 2009 Accessed: 7898 times

Title: Just downloaded instrument data from e-mail, how do I load the new calibration data? in Retail

Make sure spectro is connected to com 1 and turned on. If you just received your instrument back from repair, make sure you have switched the loaner instrument out for the returned instrument b ... Read More

Author: Datacolor Created On: 24 Mar, 2009 Accessed: 7845 times

Title: How do I set up a loaner instrument? in Retail
Make sure your instrument is connected to com1 and turned on. If you just got your instrument back from repair, make sure you have switched the loaner instrument out for the returned instrument b ... Read More
Author: Datacolor Created On: 1 Apr, 2009 Accessed: 7722 times

Title: How do I install new calibration data for my instrument? in Software
The attached document contains instructions for installing instrument calibration data for many Datacolor software products.  This is also useful w ... Read More
Author: Datacolor Created On: 21 Sep, 2012 Accessed: 7584 times

Title: An error Occurred During Instrument Measurement in Retail

This error occurs when the XXXXX.gls file in use is corrupted, or doesn’t contain the gloss tables for the lens size of your instrument.  This error can occur if gloss compensation is activated ... Read More

Author: Datacolor Created On: 24 Mar, 2009 Accessed: 7523 times

Title: I am experiencing instrument calibration or communication problems in Retail

Exit all applications

Delete file c:\Paintmkr\spectro (this is a spectro file in paintmaker NOT THE SPECTRO DIRECTORY)

Restart windows

Reload instrument drivers and calib ... Read More
Author: Datacolor Created On: 23 Mar, 2009 Accessed: 7401 times

Title: I still receive a calibration error after correct calibration file data is installed. in Retail

If the instrument is communicating properly and you are getting a message "instrument not calibrated" after completing calibration, open c:\Program files\Datacolor\Common Files\CometFlash ... Read More

Author: Datacolor Created On: 1 Apr, 2009 Accessed: 7330 times

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