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49 Records Found Displaying record 16 to 30 out of 49 search results   
 
Title: Imported samples from QTX files cannot be stored into the database,possible error messages "Sybase ODBC error - - Column Sample ID in standard table cannot be null." or "[Sybase][ODBC D in Datacolor Tools
The qtx file format does not comply with the requirements to be stored into the database in DCTools versions below 1.2 build 395. Please contact Datacolor. ... Read More
Author: Datacolor Created On: 1 Mar, 2010 Accessed: 8805 times

Title: I have purchased multiple databases and got multiple CD’s. Which one do I load first? in Retail
Many Datacolor Paint and Paintmaker customers run more than one database, for instance, many ACE customers also sell Pratt & Lambert, Benjamin Moore or Cabot. The same scenario is also true for True V ... Read More
Author: Datacolor Created On: 1 Apr, 2009 Accessed: 8771 times

Title: I ordered a particular manufacturer’s database with my system and did not get it. in Retail
You can refer any software upgrade/competitive database requests for POS to 1-800-982-6496, or send an email to nsasupport@datacolor.com (USA) ... Read More
Author: Datacolor Created On: 1 Apr, 2009 Accessed: 8506 times

Title: I can’t find the paint bases I need to make a match. in Retail
Navigate back to the main screen and check to see if you have a current manufacturer drop-down menu.  Make sure you are currently running the correct manufacturer for the product in which you are l ... Read More
Author: Datacolor Created On: 1 Apr, 2009 Accessed: 8458 times

Title: When doing support over modem with pcAnywhere and opening Sybase central 4.0, Sybase central windows don’t refresh properly. in Legacy Software

Move the Sybase window a bit after each action

or (better),

use Sybase central 3.2

Its default path is:

C:\Program Files\Sybase\Shared\Sybase Central 3.2\wi ... Read More

Author: Datacolor Created On: 25 Mar, 2009 Accessed: 8370 times

Title: I am getting Paradox errors, when trying to retrieve a sample from my database, in ColorTools. in Legacy Software
Attached is a list of error codes for the Paradox database, used in ColorTools v. 1.0, 1.1x, 1.2x, and 1.3x. ... Read More
Author: Datacolor Created On: 15 Apr, 2009 Accessed: 8349 times

Title: How do I change the time between instrument calibrations? in Datacolor Tools
On the instrument menu, select Calibrate.  Then, enter a number based on hours, in the box, Calibration Time Interval.  The default is 8 hours.  This is the recommended maximum setting.  ... Read More
Author: Datacolor Created On: 13 Apr, 2009 Accessed: 8094 times

Title: How many colors can we measure all at once? in SpectraVision/Tools SV 2.5
Read More
Author: Datacolor Created On: 18 Jul, 2018 Accessed: 7837 times

Title: When I start ITMRegistry, I get the error message:ExceptionEDBEEngine Error Invalid string or buffer length in Legacy Software
This can happen on a single user system (that use a Sybase engine instead of Sybase server=client).
Open BDE Administrator,
Click the name DCI_ITM
Fill the USER NAME field with DC ... Read More
Author: Datacolor Created On: 25 Mar, 2009 Accessed: 7676 times

Title: How do I backup the files for Autolab? in Dispensing & Dyeing

There is no automatic backup available in the Autolab program. 
The files which get backed up are (for only database without reci ... Read More

Author: Datacolor Created On: 11 Nov, 2010 Accessed: 7619 times

Title: Some dyelots appear twice in SmartWeigh. in Legacy Software
The ITMProcess user has created a dyelot with a space at the end of the dyelot ID. A corrective add is done in SmartWeigh. After this you will find two dyelots in the database. One with a space at the ... Read More
Author: Datacolor Created On: 25 Mar, 2009 Accessed: 7488 times

Title: When starting SmartWeigh3 Setup, I get the message: Data source name not found and no default driver specified in Legacy Software
Default DSN ’dci_itm’ does not exist or SmartWeigh specific DSN does no more exist.
Click [OK], in dialog box ’Database Set up’ select ’dci_itm’ and click [OK]. If ’dci_itm’ doe ... Read More
Author: Datacolor Created On: 25 Mar, 2009 Accessed: 7412 times

Title: How can I backup my Datacolor Match Pigment database online ? in Datacolor Match Pigment

Both Datacolor Match Pigment and Datacolor Match Textile use the Sybase Adaptive Server database management system.

The attached document will explain the different methods that can be u ... Read More

Author: Datacolor Created On: 24 Mar, 2009 Accessed: 7236 times

Title: Can a collection be exported as a qtx file? in SpectraVision/Tools SV 2.5
Read More
Author: Datacolor Created On: 18 Jul, 2018 Accessed: 7182 times

Title: Why can’t I match with my colorant I just created in my database? in Datacolor Match Pigment

When  customer gets this error, it is normally due to one of two reasons:

Read More

Author: Datacolor Created On: 1 Mar, 2010 Accessed: 7168 times

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