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Questions List List of Questions available in "ColorReaderPRO"
  1. What is and where can I find the access code requested during the device registration to the mobile app? (viewed 4983 times)
  2. Can I measure my own fan decks? (viewed 4788 times)
  3. If several fandecks are available on the app, is the ColorReaderPRO unit (standalone) searching automatically in all fan decks ? (viewed 4740 times)
  4. What devices can I use to install the mobile app? (viewed 4555 times)
  5. In addition to this knowledgebase, who will provide support for my device? (viewed 4534 times)
  6. What degree of customization can I have on my device? And mobile app? (viewed 4532 times)
  7. I want to start a demo trial for ColorReaderPRO, how many fan decks can be mastered to help with the trial? (viewed 4497 times)
  8. Do I need to purchase the Fleet Management software? (viewed 4470 times)
  9. Is the SDK available for Windows apps? (viewed 4417 times)
  10. What languages are available for the hardware device? (viewed 4306 times)
  11. Can the mobile app work without a connected ColorReaderPRO? (viewed 4296 times)
  12. If available can I use different fandecks in device standalone versus the mobile app? (viewed 4270 times)
  13. Is the dE calculation for the color lookup based on CIEL*a*b* or CMC? (viewed 4211 times)
  14. My instrument is working well standalone but it is not connecting to the app (viewed 4171 times)
  15. Could I connect ColorReader to my own mobile app? (viewed 4171 times)
  16. On the Fleet Mgmt software, Can I add the same fan decks to different companies? (viewed 4153 times)
  17. What is the storage capacity of the ColorReaderPRO unit? (viewed 4153 times)
  18. Could I connect ColorReaderPRO to Paint 2.0 or dispenser software? (viewed 4138 times)
  19. Is ColorReaderPRO close to the 600 or 800 families? (viewed 4120 times)
  20. Is there a User Guide for the mobile app and the Fleet Management software? (viewed 4117 times)
  21. What languages are available for the Fleet Management software? (viewed 4114 times)
  22. I am getting Invalid Calibration and my colors are coming wrong (viewed 4070 times)
  23. The Search should able to display page number on respective fan deck (viewed 4049 times)
  24. Is it possible to enter the LAB /RGB /HEX Colors in mobile Apps to further search from store fan deck? (viewed 4009 times)
  25. When my paint company has fan deck updates, do my users get this update automatically? (viewed 3932 times)
  26. When would I receive a link to the Fleet Management Software? (viewed 3927 times)
  27. Can I use the mobile app in my native language? (viewed 3851 times)
  28. What version of Bluetooth is the minimum requirement? (viewed 3848 times)
  29. Is it possible to use multiple devices with the same mobile app? (viewed 3822 times)
  30. Is it possible to use 1 unit for several users (app) ? (viewed 3820 times)
  31. Is it possible to customize my OEM with individual logos? (viewed 3820 times)
  32. When I trymeasuring metallic and fluorescent colors they don’t always match to my fan deck colors. (viewed 3776 times)
  33. What is the general life of unit and its battery?  (viewed 3762 times)
  34. I want to place an order for multiple units for my network of painters and contractors, how many downloads are available for the mobile app? (viewed 3634 times)
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