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Question Title In addition to this knowledgebase, who will provide support for my device?
Please contact the Paint company that supplied your ColorReaderPRO

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Related Questions Related Questions
  1. What is and where can I find the access code requested during the device registration to the mobile app?
  2. Can I measure my own fan decks?
  3. If several fandecks are available on the app, is the ColorReaderPRO unit (standalone) searching automatically in all fan decks ?
  4. What degree of customization can I have on my device? And mobile app?
  5. Could I connect ColorReader to my own mobile app?
  6. What devices can I use to install the mobile app?
  7. Do I need to purchase the Fleet Management software?
  8. Is the SDK available for Windows apps?
  9. I want to start a demo trial for ColorReaderPRO, how many fan decks can be mastered to help with the trial?
  10. What languages are available for the hardware device?
  11. Could I connect ColorReaderPRO to Paint 2.0 or dispenser software?
  12. Can the mobile app work without a connected ColorReaderPRO?
  13. If available can I use different fandecks in device standalone versus the mobile app?
  14. Is the dE calculation for the color lookup based on CIEL*a*b* or CMC?
  15. Is it possible to enter the LAB /RGB /HEX Colors in mobile Apps to further search from store fan deck?
  16. My instrument is working well standalone but it is not connecting to the app
  17. Is there a User Guide for the mobile app and the Fleet Management software?
  18. What is the storage capacity of the ColorReaderPRO unit?
  19. I am getting Invalid Calibration and my colors are coming wrong
  20. Is ColorReaderPRO close to the 600 or 800 families?
  21. On the Fleet Mgmt software, Can I add the same fan decks to different companies?
  22. The Search should able to display page number on respective fan deck
  23. What languages are available for the Fleet Management software?
  24. When my paint company has fan deck updates, do my users get this update automatically?
  25. Is it possible to use multiple devices with the same mobile app?
  26. When would I receive a link to the Fleet Management Software?
  27. When I trymeasuring metallic and fluorescent colors they don’t always match to my fan deck colors.
  28. Is it possible to use 1 unit for several users (app) ?
  29. What version of Bluetooth is the minimum requirement?
  30. Can I use the mobile app in my native language?
  31. What is the general life of unit and its battery? 
  32. Is it possible to customize my OEM with individual logos?
  33. I want to place an order for multiple units for my network of painters and contractors, how many downloads are available for the mobile app?
Article Information Additional Information
Article Number: 685
Created: 2017-03-28 3:25 PM
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