Datacolor Logo
     Datacolor - Industrial Business Unit Online Knowledgebase System     
Knowledge Base Home Knowledge Base Home | Knowledge Base Glossary Glossary | Contact Us Contact Us
Home > All Categories > Software > Retail > How do I set up a loaner instrument?
Question Title How do I set up a loaner instrument?
Make sure your instrument is connected to com1 and turned on. If you just got your instrument back from repair, make sure you have switched the loaner instrument out for the returned instrument before proceeding.
Select the option "Change Active Instrument" from the Paintmaker or Paint installation CD:
1. Retrieve the instrument calibration diskette and the most current version of the software, Datacolor Paint or Paintmaker.
2. Exit all applications and place the CD in the CDRom  drive
3. Upon the autostart, select Change Active Instrument
4. From the select Instrument type menu that will appear next, select the proper instrument.  
5. You will be prompted to insert the calibration diskette or CD.
If the original problem was bad matches, run the drift test by selecting Spectro Diags (password for True Value customers is kevin) from the Options Menu. You must calibrate the spectro from the diags window.  After calibration, run the drift test using the white tile. If the test passes, the instrument is setup correctly and using the proper calibration data and also passing the diagnostic test. You should monitor matches and call back if problems persist. If the test fails, send to HWsupport@datacolor.com
 

Click Here to View all the questions in Retail category.
Related Questions Related Questions
  1. "runtime error ’20567’ Error in file C:PaintmkrdataXXX.rpt Page Header or Footer longer then Page"
  2. I have version xx.xx for Paintmaker or Datacolor Paint; is this the latest version?
  3. Invalid file name runtime error 20507
  4. I have a problem with instrument calibration or communication, or I get the following error "component error return the following transfer error will now abort media name data component df
  5. How to setup a dispenser in a computer to computer configuration?
  6. Runtime error 429 active x component cannot create object when attempting to print a label
  7. How do I set up a dispenser software to software ?
  8. Instrument Communications Error in Paintmaker or Datacolor Paint
  9. Error: "a timeout error occurred communicating with the dispenser. Cannot dispense. Timeout occurred on line @start."
  10. Invalid White Tile Measurement. Wrong tile? (DF-100)
  11. How do I setup ColorPro software on the same computer as Datacolor Paint or Paintmaker?
  12. How do I backup my customer file, if I don’t have a floppy drive?
  13. How do I set up a Dymo Labelwriter printer in Datacolor Paint or Paintmaker?
  14. Labels are printing on two labels instead of one
  15. I have several Paintmaker or Datacolor Paint CD’s. Which one do I install?
  16. How to setup Datacolor Paint ?
  17. This control NoSpec.Dll does not support a measurement device.
  18. How do I install new white tile calibration data in Datacolor Paint?
  19. How do I download from a Microflash?
  20. I don’t have a floppy disk drive or my calibration data is on another source (CD, Flash Drive, Network, etc.)
  21. The settings specified in the hrblcomm.ini were not valid.
  22. How do I store a new diagnostic tile measurement in Paintmaker or Datacolor Paint, if I have replaced my white tile, or changed instruments?
  23. Labels do not print correctly, printer does not feed labels correctly, the ready light on the printer blinks after attempting to print.
  24. I need help installing a Paintmaker upgrade.
  25. Getting error "curtin form load - error 372 failed to load control cscomb32.ocx"
  26. Error number -2147417848
  27. Just downloaded instrument data from e-mail, how do I load the new calibration data?
  28. I have purchased multiple databases and got multiple CD’s. Which one do I load first?
  29. Software validation screen appears when attempting to run Paintmaker on a system that has already been validated, indicating that the demonstration period has expired.
  30. My buttons and features are missing from the Datacolor Paint or Paintmaker software.
  31. "I need to order another formula book (hard copy) or color chips/chip rack or I have questions concerning updated formula book formulas (or any question concerning the contents of formula books)
  32. I can’t find the paint bases I need to make a match.
  33. An error Occurred During Instrument Measurement
  34. I ordered a particular manufacturer’s database with my system and did not get it.
  35. I am experiencing instrument calibration or communication problems
  36. How do I get information on Orchard Supply Hardware Upgrades?
  37. I still receive a calibration error after correct calibration file data is installed.
  38. Why can’t I do a custom match using a certain product?
  39. Is there a manual for Paintmaker?
  40. What’s the current recommended printer?
  41. Where do I purchase labels for labelmaker?
  42. How to convert volumetric output to shots output, in retail paint
Article Information Additional Information
Article Number: 135
Created: 2009-04-01 8:39 PM
 
Article Options Article Options
Print Question Print this Question
Export to Adobe PDF Export to PDF File
 
Language Translation Language Translation
 
Search Knowledge Base Search Knowledge Base
 
     Copyright © Datacolor. All rights reserved.
     

Powered by PHPKB Knowledge Base Software