The Desktop could be corrupted, or, a corrupted monitor calibration file could have been created. 

To delete desktop and qcsetup.cnf files:

Depending on the version of your software, the desktop

(QC*.DAT files) and qcsetup.cnf files are located in :

In Colortools v3.X

  C:Program FilesDatacolorColortoolsTMPQC*.DAT

  C:Program FilesDatacolorColortoolsqcsetup.cnf

In Datacolor Tools v.1.X

  C:Documents and SettingsAll UsersApplication DataDatacolorToolsTools_AppUser_XXXQC*.DAT  where XXX is the name of your user

C:Documents and SettingsAll UsersApplication DataDatacolorToolsTools_Globalqcsetup.cnf

To delete the corrupted monitor calibration file, in Datacolor Tools, delete the following folder and sub-folders with Windows Explorer:

C:Documents and SettingsAll UsersApplication DataDatacolorENVISION

Note:

You can also try adding DatacolorTools.exe and Form Editor as an exception to DEP settings

If you need to uninstall TOOLS, use Add/Remove Program and then renamme the Datacolor folders.

1. How to import/export QTX files in Datacolor Tools?
2. I am getting Overflow error or math errors in Datacolor Tools
3. How can I calibrate the UV content in my Spectrophotometer to measure Whiteness?
4. Datacolor QTX File Specification
5. How do I insert a sample manually?(L*,a*,b* coordinates or Reflectance values)
6. It’s not possible to start Datacolor Tools after a new installation and I don’t get an error message.
7. What are best practices for measuring textile samples?
8. How to use Datacolor Tools to determine Haze?
9. Datacolor Tools v.2 Quick Start Guide
10. How do I solve the error, "GeneralDataSecurityException: LoggedOn, Cannot connect to the remote host"
11. UV Calibration and Whiteness FAQs
12. Where can I find Walmart Forms and Templates?
13. What type of calculation does Datacolor Tools use for metamerism index?
14. How to change color tolerances?
15. Walmart Process for Datacolor Tools 2.0
16. After starting Dtools,"GeneralDataSecurity Exception:Initialize Database failure Specified Database not found, Err1:-83 Err2:1, Vendor 1 08003, [Sybase][ODBC Driver] [Adaptive Server Anywhere] D
17. Is our Datacolor Tools 1.x software going to work with Windows7 ?
18. How to enable the top menu?
19. Green tile test gives unstable results when TOOLS is connected to Microflash 45 IR (MF45 IR)
20. System runs slowly / Sometimes after measuring samples, the data is very slow to be displayed in Datacolor Tools.
21. Strength methods in Datacolor Tools 2.x
22. Imported samples from QTX files cannot be stored into the database, possible error messages "Sybase ODBC error - - Column Sample ID in standard table cannot be null." or "[Sybase][ODBC
23. Error message when opening Tools 1.2 : "This form has been created to use illuminant #85712 but there are only three active illuminants. Will adjust to current illuminant!".
24. Solving Common Problems with Datacolor Tools
25. Datacolor Tools 1.3 release version does not let me calibrate my MF45 and MF45IR.
26. How to change the Standard- or Batchname, if the description is not correct.
27. How to use Customized Filters in Datacolor Tools?
28. Emailing measurement data from Tools QC
29. How to print forms in Tools?
30. How to Change illuminant/Observer ?
31. How do I save the current screen form so that it appears every time I start Datacolor Tools?
32. How do I remove the gray background on the printout of reflectance plots in Datacolor Tools?
33. UV calibration sometimes gives negative whiteness values.
34. Where can I locate Tools_Global and the .FRM files in Windows Vista?
35. How do I change the standard measurement of my instrument’s diagnostic tile?
36. AATCC UV Calibration Procedure
37. How do I create general tolerances in Datacolor Tools 1.x?
38. How to change Tolerance Limit?
39. How can I export samples from my TOOLS desktop to another TOOLS user?
40. After measuring or retrieving a sample, I get errors "math domain, power overflow."
41. Imported samples from QTX files cannot be stored into the database,possible error messages "Sybase ODBC error - - Column Sample ID in standard table cannot be null." or "[Sybase][ODBC D
42. How do I download the latest Wal-Mart forms?
43. How do I create/add user fields in Tools?
44. How to Change Measurement mode from Single to Average and make it a default setting?
45. How do I change the number of measurements to default to, for an average?
46. How can I retrieve my samples I stored in the Match program, into Datacolor Tools?
47. Cleaning up DatacolorTools-Copying data from one folder to another and deleting folders
48. When we try to open Tools we are getting this error:
49. How to Add Labels in Graphs?
50. How do I change the time between instrument calibrations?
51. How do I setup the green tile reading for optional?
52. Cannot edit button bars
53. How do I export information from my template in Datacolor Tools 2.x to Excel
54. What is contrast ratio and how do I use it?
55. How do I display the Gray Scale for Staining and Gray Scale for Color Change in Datacolor Tools?
56. What does error after monitor calibration "Error:unknown error:(536936466) [20010012] generate icc profile:CopyProfileWithICM 360
57. Can I use Datacolor Tools to evaluate high visibility and safety apparel with ANSI 107?
58. How do I add the CSI Color Solutions International colorwall into Tools for Search
59. How can I search my Tools database for a color close to a new color standard?
60. How do I create an Artificial Intelligence tolerance in Tools 2.x?
61. What is APHA10 and how is it used in Tools QC?