The Desktop could be corrupted, or, a corrupted monitor calibration file could have been created. 

To delete desktop and qcsetup.cnf files:

Depending on the version of your software, the desktop

(QC*.DAT files) and qcsetup.cnf files are located in :

In Colortools v3.X

  C:Program FilesDatacolorColortoolsTMPQC*.DAT

  C:Program FilesDatacolorColortoolsqcsetup.cnf

In Datacolor Tools v.1.X

  C:Documents and SettingsAll UsersApplication DataDatacolorToolsTools_AppUser_XXXQC*.DAT  where XXX is the name of your user

C:Documents and SettingsAll UsersApplication DataDatacolorToolsTools_Globalqcsetup.cnf

To delete the corrupted monitor calibration file, in Datacolor Tools, delete the following folder and sub-folders with Windows Explorer:

C:Documents and SettingsAll UsersApplication DataDatacolorENVISION

Note:

You can also try adding DatacolorTools.exe and Form Editor as an exception to DEP settings

If you need to uninstall TOOLS, use Add/Remove Program and then renamme the Datacolor folders.

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2. How to import/export QTX files in Datacolor Tools?
3. How to print forms in Tools?
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11. Datacolor Tools v.2 Quick Start Guide
12. How do I solve the error, "GeneralDataSecurityException: LoggedOn, Cannot connect to the remote host"
13. UV Calibration and Whiteness FAQs
14. Where can I find Walmart Forms and Templates?
15. What type of calculation does Datacolor Tools use for metamerism index?
16. How to change color tolerances?
17. How to enable the top menu?
18. Walmart Process for Datacolor Tools 2.0
19. After starting Dtools,"GeneralDataSecurity Exception:Initialize Database failure Specified Database not found, Err1:-83 Err2:1, Vendor 1 08003, [Sybase][ODBC Driver] [Adaptive Server Anywhere] D
20. Is our Datacolor Tools 1.x software going to work with Windows7 ?
21. System runs slowly / Sometimes after measuring samples, the data is very slow to be displayed in Datacolor Tools.
22. Green tile test gives unstable results when TOOLS is connected to Microflash 45 IR (MF45 IR)
23. Solving Common Problems with Datacolor Tools
24. Strength methods in Datacolor Tools 2.x
25. Imported samples from QTX files cannot be stored into the database, possible error messages "Sybase ODBC error - - Column Sample ID in standard table cannot be null." or "[Sybase][ODBC
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27. Datacolor Tools 1.3 release version does not let me calibrate my MF45 and MF45IR.
28. How to change the Standard- or Batchname, if the description is not correct.
29. How to use Customized Filters in Datacolor Tools?
30. How to Change illuminant/Observer ?
31. Emailing measurement data from Tools QC
32. How do I save the current screen form so that it appears every time I start Datacolor Tools?
33. UV calibration sometimes gives negative whiteness values.
34. How do I change the standard measurement of my instrument’s diagnostic tile?
35. How do I remove the gray background on the printout of reflectance plots in Datacolor Tools?
36. Where can I locate Tools_Global and the .FRM files in Windows Vista?
37. AATCC UV Calibration Procedure
38. How can I export samples from my TOOLS desktop to another TOOLS user?
39. Imported samples from QTX files cannot be stored into the database,possible error messages "Sybase ODBC error - - Column Sample ID in standard table cannot be null." or "[Sybase][ODBC D
40. How to change Tolerance Limit?
41. After measuring or retrieving a sample, I get errors "math domain, power overflow."
42. How do I create/add user fields in Tools?
43. How do I download the latest Wal-Mart forms?
44. How to Change Measurement mode from Single to Average and make it a default setting?
45. How do I export information from my template in Datacolor Tools 2.x to Excel
46. How can I retrieve my samples I stored in the Match program, into Datacolor Tools?
47. Cleaning up DatacolorTools-Copying data from one folder to another and deleting folders
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49. How to Add Labels in Graphs?
50. When we try to open Tools we are getting this error:
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52. How do I setup the green tile reading for optional?
53. What is contrast ratio and how do I use it?
54. Cannot edit button bars
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56. What does error after monitor calibration "Error:unknown error:(536936466) [20010012] generate icc profile:CopyProfileWithICM 360
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