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Home > All Categories > Software > Industrial > Datacolor Tools > It’s not possible to start Datacolor Tools after a new installation and I don’t get an error message.
Question Title It’s not possible to start Datacolor Tools after a new installation and I don’t get an error message.

If the program crashes before the login screen but you can start the Form Editor program, please try to manually register CDiDataAccesscom.dll which is under the folder:  program filescommon files

If the program crashes before the login screen, and you are NOT able to run Form Editor on that system either, probably the DCTOOLS application gets killed by the DEP (EVP) mechanism, it occurs when PC is built in with certain types of CPU, such as XEON CPU. Ty to change the System DEP settings from Computer PropertyAdvanced TabPerformance - SettingsData Execution Prevention tab, select "Turn on DEP for all programs and services except those I select:" and pick Datacolor TOOLS and Form Editor into that list.

If the program crashes before the login screen, and you are NOT able to run Form Editor on that system either, probably the DCTOOLS application gets killed by the DEP (EVP) mechanism, it occurs when PC is built in with certain types of CPU, such as XEON CPU. Ty to change the System DEP settings from Computer PropertyAdvanced TabPerformance ->

 

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Article Number: 206
Created: 2009-05-20 5:09 PM
 
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